Australian High Commission
Pretoria
Angola, Botswana, Lesotho, Mozambique, Namibia, South Africa, Swaziland

Contact Us

Physical Address:
292 Orient Street
Arcadia
Pretoria 0083
South Africa

Postal Address:
Private Bag X150
Arcadia 0001

General Enquiries

Tel : +27 12 423 6000
Fax: +27 12 342 8442
Emailpretoria.info@dfat.gov.au (NB: For visa and immigration enquiries, please use the contact information listed directly below).       

Visas and Migration

In South Africa, you can call or email the Visa Application Centre (run by our service delivery partners, VFS Global and Teleperformance).

You should contact the Visa Application Centre for all enquiries before you have lodged your visa application.
Website: https://au.tlscontact.com/za
Email: https://au.tlscontact.com/za/jnb/inquiry.php

Note: International call charges may apply if calling from overseas. There is an option to leave contact details and request a return call. The call centre is closed on South African public holidays.

After you have lodged your application you can email immigration.pretoria@dfat.gov.au. You will not receive a response if seeking to follow-up on an application that is currently within our standard processing times. See: Visas and Migration.

Consular and Notarial Services

For 24 hour consular emergency assistance please contact: 
Tel: +61 2 6261 3305
SMS: +61 421 269 080 

To contact the Australian High Commission during business hours please contact:
Tel: +27 12 423 6200
Email: consular.pretoria@dfat.gov.au

Telephone messages will generally be responded to between 1.30pm and 4pm Monday to Friday.

For further information please see Getting help overseas

Passports

Phone: +27 12 423 6205
Email: passports.pretoria@dfat.gov.au

Telephone messages will generally be responded to between 1.30pm and 4pm Monday to Friday.

Australian Consulates

Australian Consulate Angola
Rua Major Kanhyangulo 101-2ºdto (opposite UN Offices)
Luanda
+244 923 214 101
+244 934 991 535
australia.consulate.angola@gmail.com

Australian Consulate Botswana
Plot 50637, Block 10, Airport Road (next to Airport Junction Shopping Centre)
Gaborone
+267 390 2996
+267 713 31550
australia.consulate.botswana@gmail.com

Australian Consulate Mozambique
Av. Kamba Simango, 71
Maputo
+258 21 498 778

australian.consulate.moz@gmail.com

Australian Consulate Namibia
56 Chalcedoon Street
Windhoek
+264 61 300 194
+264 81 283 4629
australian.consulate.namibia@gmail.com

Australian Trade Commission, Johannesburg

Please note: the Australian Trade Commission does not handle visa matters. Please see Immi Contact Us

Physical Address:
The Forum
10th Floor
Corner of Maude & 5th Street
Sandton
Johannesburg

Postal address:
PO Box 784802
Sandton 2146

Tel: + 27 11 911 4500
Email: africa@austrade.gov.au

Canberra

Department of Foreign Affairs and Trade

Address
R.G. Casey Building
John McEwen Crescent
Barton ACT 0221 Australia

Switchboard: +61 2 6261 1111